Exam Preview for 31365: Families As Partners

Families As Partners - Making Family Engagement Truly Meaningful & Authentic

Please note: exam questions are subject to change.

1. What is the primary professional responsibility of a preschool teacher centered on? The age of the child The individual family Both the child and family None of the above
2. Which of the following describes our work with children and families? Focus on developmental and learning success for the child Create a sense of success for the child and family Meet the basic requirements of mandated regulations None of the above
3. When we talk about customer service, what does it pertain to? Businesses not related to our agency Businesses that are for profit Stores and restaurants Work in my center
4. Which of the following is evidence of poor customer service? Not being treated with respect A dirty environment Being made to wait All of the above
5. Which of the following is the best thing to do when a parent comes in with an attitude? Completely ignore her Give some attitude back Remain professional at all times Try to talk to her about her "issues"
6. What should we remember to do when checking our own biases? Criticize what the parent is doing Use compassion and empathy to relate to the parent Assume the parent doesn't care Feel sorry for the parent
7. What must we do in order to understand and change our biases? Reflect and acknowledge the bias Do nothing Talk to strangers None of the above
8. What should we do in a meaningful and authentic relationship? Be an active listener Meet socially after work Become their Facebook friend Offer to babysit
9. Which of the following are consequences of biased or poor interactions with parents? Children sensing that the teacher doesn't like their parent Setting a future pattern on parent/teacher interactions Mixed signals as to the value of a school experience All of the above
10. Who are a child's first and most important teachers? Their child care provider Their family The neighbors None of the above