LAST UPDATED 2022-01-25
Subject to certain limits, you may ask us to provide you with the following information for the 12-month period preceding your request:
You may make no more than two requests for information in a 12-month period.
You may also ask us to delete any Personal Information that we have collected from you. This request, once verified, will delete all your accounts on all Continued learning spaces that is associated with the email address you provided in your request. Under the CCPA, we are not required to delete Personal Information that is necessary to: provide our services; detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; debug to identify and repair errors that impair our sites and/or services; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; comply with a legal obligation; or use Personal Information internally, in a lawful manner that is compatible with the context in which you provided it.
We will not discriminate against you for exercising your rights under the CCPA, including by:
However, the CCPA permits us to offer you certain financial incentives that can result in different prices, rates, or quality levels, which are related to the value of your Personal Information. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
The CCPA does grant consumers rights with respect to the sale of their Personal Information. If you are 16 years of age or older, you have the right to direct companies not to sell your Personal Information at any time. If you are between 13 and 16 years of age, your Personal Information can only be sold by companies that you affirmatively authorize to sell your Personal Information. If you are less than 13 years of age, your Personal Information can only be sold by companies that your parent or legal guardian affirmatively authorizes to sell your Personal Information. Continued (including its website, any mobile applications, and services included therein) is intended for a general audience and is not intended for use or view by children under 13 years of age, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using the System. Furthermore, we may restrict entries to any contests, sweepstakes, or promotions to entrants who are at least 18 years of age.
Consumers who opt in to Personal Information to Personal Information sales may opt out of future sales at any time.
You may submit a request to know or a request to delete:
We are required to verify your identity before responding to a request to know or a request to delete. If you have a password-protected account with us, we may verify your identity through our existing authentication practices for your account. To verify your identity, there will be a multifactor authentication for deletions. If you indicate on the online form that you would like to delete your records, we will require you to complete the email address field that matches your account email. A verification email will then be sent to that email address. You will need to respond to the email within 10 days before we can process your request. If the multifactor authentication is not complete in that timeframe, we will treat the deletion request as an opt out request instead.
Please note that following your verified request, we will send you your Personal Information from the following email address: email@example.com. Any response to your request, including any Personal Information, may be sent as an encrypted file.
Generally, we will process and respond to your request within 45 days. As permitted by the CCPA, if we need more time to respond, we will tell you why and our time to respond will be extended by an additional 45 days (up to 90 days total).
Once you have submitted a request, we will send you a receipt acknowledging your request within 10 days. Please be sure to check your email spam folder or filter for this receipt. If you do not receive such a receipt within 10 days of your submitted request, please send an email to us at firstname.lastname@example.org because an error may have occurred.
You also have the right to designate an agent to exercise these rights on your behalf. We may require proof that you have designated an agent to exercise these rights on your behalf and to verify your identity directly with us. Please contact us at email@example.com for more information if you wish to submit a request through an authorized agent.
Please note that any request for deletion on the Continued.com site will delete all your records on all Continued learning spaces that are associated with the email address you provided in your request.
|Identifiers||A real name, alias, postal address, email address, unique personal identifier, Internet Protocol address, account name, Social Security number, driver’s license number, passport number, current or past job history, or other similar identifiers||YES|
|Personal Information categories listed in California Consumer Records statute (Cal. Civ. Code §1798.80(e))||A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information Note: Some Personal Information included in this category may overlap with other categories.||YES|
|Protected classification characteristics under California or federal law||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, gender/gender identity/gender expression, pregnancy or childbirth and related medical conditions, sexual orientation, veteran or military status, genetic information (including familial genetic information)||YES|
|Commercial Information||Records of personal property, products or services purchased, obtained, or considered, or other purchasing histories or tendencies||YES|
|Biometric Information||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait or other physical patterns and sleep, health, or exercise data||NO|
|Internet or other similar network activity||Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement||YES|
|Geolocation data||Physical location or movements||NO|
|Sensory data||Audio, electronic, visual, thermal, olfactory, or similar information||NO|
|Professional or employment related information||Current or past job history or performance evaluations||YES|
|Non-public education information (per the Family Education Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records||YES|
|Inferences drawn from other Personal Information||Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes||NO|
Personal Information does not include:
All of the categories of Personal Information we collect about you come from the following categories of sources:
In particular, we have collected the following categories of Personal Information from California consumers within the twelve (12) months preceding your request.
Continued will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated or incompatible purposes without providing you notice.
We share your Personal Information with the following categories of third parties:
|Personal Information categories listed in the California Consumer Records statute (Cal. Civ. Code § 1798.80(e))||YES|
|Protected classification characteristics under California or federal law||YES|
|Internet or other similar network activity||YES|
|Professional or employment-related information||YES|
|Non-public education information (per the Family Education Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))||YES|
|Inferences drawn from other personal information||YES|
In the past 12 months, Continued may have shared your Personal Information for other business purposes such as marketing. However, we are providing you an option to opt out for potential future transfers of Personal Information as stated above. Additionally, if you opt out now, we will limit our use of your Personal Information for certain targeted advertising.
California Civil Code Section 1798.83, you have the right to request us to disclose the identity of any third parties to whom we have disclosed Personal Information within the previous calendar year, along with the type of Personal Information we disclosed, for the third parties’ direct marketing purposes. Please note that we are only required to respond to a customer request once during any calendar year and only if we are covered by such California Civil Code section. If you are a California resident and would like to make such a request, contact us through our privacy form available here or firstname.lastname@example.org. Please be aware that not all information sharing is covered by this California law and only information sharing that is covered will be included in our response. We reserve the right not to respond to requests submitted to other email addresses, phone numbers, or mailing addresses.
If you want to submit a request for your Personal Information or a request to delete your Personal Information, you may do so in one of the following ways:
If you have any other questions, please contact us at email@example.com.