continued insights

Your questions, answered!

Continued has more than 20 years of experience in providing online continuing education. We deliver a seamless experience, and our experts offer courses that cover the latest research and trending topics.

What do you get with a Continued membership? Who teaches the courses? Only $99—is there a catch?

Read on for answers to your most commonly asked questions!

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Continued provides high-quality education to thousands of professionals, with over one million course completions annually. 

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What professions do you serve?

Continued provides quality, affordable online continuing education courses and resources in multiple professions, including:

How much does a membership cost? 

A Continued membership is $99 annually and includes unlimited access to the educational library for the professional area you choose. No catch. No additional fees. Your 12-month membership begins at the date of purchase.

We also offer discounted rates for groups or organizations that want to register collectively. Visit this page and click on “learn more” under group learning to get a quote.

Who teaches your courses? 

Our course libraries are developed, overseen, and vetted by experienced industry professionals. Our editors work with experts who have shaped each of these professions to offer cutting-edge, meaningful, and relevant content.

What formats are available for your courses? 

We offer live webinar, video, audio, and text courses to fit your lifestyle and learning style. Our courses are designed for desktop, mobile, or tablet devices. Earn CEUs, CE credits, or PD hours from the comfort of your home or anywhere convenient to you. Learn more about our course formats

How do I keep track of my completed courses? 

We offer an easy way for you to see and track your courses at a glance, and course completion certificates are provided.

Our help pages on each learning site can answer more questions related to your specific professional area:

Do you offer the courses I need to maintain my license? 

We have an experienced team working behind the scenes to ensure that our online courses meet the continuing education needs of our members in all 50 states. Our CE administrators routinely collect information on state license and registry requirements, relevant associations and regulatory entities, renewal cycles, compliance courses, and more. They ensure that needed courses are offered for the types of credits most important to our members for renewing their licenses and certifications, and they report members’ completed coursework to entities tracking completion. 

    Can I check out a course before I join? 

    Sure! Use promo code 1FREECOURSE to access one free course and experience our user-friendly, high-quality learning platform for yourself. No credit card required!

    What are some best practices in online learning? 

    New to online learning? Still getting the hang of Zoom? Our educational technology team compiled a list of tips for making the most of your online learning experience

    How do I cancel my membership auto renewal?  

    For your convenience, annual memberships automatically renew on your membership expiration date. If you wish to cancel your auto renewal, contact our customer experience team based on your membership area: 

    What if I need more help? Can I talk to a live person? 

    Our customer experience team prides themselves on providing the best customer experience for Continued’s members. Customer experience team members are available to answer your call Monday through Friday from 8:00 am - 8:00 pm Eastern. They collaborate with teams across the organization to address any question a member has regarding their CEUs, CE credits, or PD hours or their Continued membership.

    Get in touch with them via this contact form or at 866-726-2408. 

    Tag: members

    09.03.21


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