Interest-Based Mediation: A Collaborative Approach to Managing Conflict
Course: #1416Level: Intermediate 1.03 Hours 866 Reviews
Social workers encounter conflict with individual clients, families, groups, coworkers, supervisors, and others in a range of contexts. This course is designed to help social workers act as mediators and manage conflict in a manner that focuses on interests, builds collaboration, and energizes people to commit to positive change.
On Demand
Course Type: Audio, Video
CE/CEU Offered: AK/1.25; AL/1.25; AR/1.25; ASWB ACE/1.25 Ethics; AZ/1.25; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CA/1.25; CE Broker/1.25 Ethics, CE Broker #20-924571; CO/1.25; CT (CCB)/1.0; CT/1.25; DC/1.25; DE/1.25; FL/1.25; GA (ADACBGA)/1.0; GA/1.25; HI/1.25; IA/1.25; IACET/0.1; ID/1.25; IL/1.25; IN/1.25; KS/1.25; KY/1.25; LA/1.25; MA/1.25; MD/1.25; ME/1.25; MI/1.25; MN/1.25; MO (MCB)/1.0; MO/1.25; MS/1.25; MT/1.25; NC/1.25; ND/1.25; NE/1.25; NH/1.25; NJ/1.25; NM/1.25; NV/1.25; NY-Contact Hours/1.0 Self-Study; OH/1.25; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0; OK/1.25; OR/1.25; PA/1.25; RI/1.25; SC/1.25; SD/1.25; TN/1.25; TX/1.25; UT/1.25; VA/1.25; VT/1.25; WA/1.25; WI/1.25; WV/1.25; WY/1.25
Course Preview
Watch the first six minutes of the course. Register for immediate access to the full course, which will also appear on your Pending Courses page.
Learning Outcomes
- After this course, participants will be able to explain what interest-based mediation is and describe the principles and key strategies of interest-based mediation.
- After this course, participants will be able to determine and facilitate conflict resolution processes by focusing on interests (not positions), brainstorming, separating the person from the problem, facilitating effective conflict resolution communication, and consensus building.
- After this course, participants will be able to apply objective criteria and best alternatives to negotiated agreements (BATNAs) to help clients, coworkers, or others reach consensus.
Course created on April 20, 2022
Agenda
| 0-5 Minutes | Introduction |
| 5-10 Minutes | Introduction to the principles and key strategies of interest-based mediation |
| 10-15 Minutes | Focusing on interests, not positions; and brainstorming options |
| 15-30 Minutes | Separating the person from the problem, consensus building, and effective conflict resolution communication |
| 30-45 Minutes | Objective criteria; and Best Alternatives to Negotiated Agreements (BATNAs) |
| 45-55 Minutes | Key Points |
| 55-62 Minutes | Summary, Q & A |
Reviews
866 ReviewsPresented By
Allan Barsky
JD, MSW, PhD
Dr. Allan Barsky is a professor of social work at Florida Atlantic University where he was awarded “Scholar of the Year” in 2020. He is a former chair of the National Ethics Committee of the National Association of Social Workers (NASW) and was awarded NASW’s “Excellent in Ethics Award.” His book credits include “Ethics and Values in Social Work”, “Conflict Resolution for the Helping Professions”, "Interprofessional Practice with Diverse Populations”, “Successful Social Work Education”, and “Clinicians in Court.” Dr. Barsky has mediated in several contexts of practice, including divorce/separation mediation, parent-youth mediation, community mediation, and mediations of grievances against social workers.
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Sponsor Disclosure: This Course is presented by continued Social Work.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
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Association of Social Work Boards ACE Provider
Continued, provider #1742, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 03/27/2024 – 03/27/2027. Social workers completing this course receive 1.25 ethics continuing education credits.
California Association for Alcohol/Drug Educators
Continued is an approved provider by the CAADE, provider #CP40 206 C 0422. Continued maintains responsibility for this program and its content. 1 CE Credit(s).
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CE Broker
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Connecticut Certification Board
Continued is an approved provider by the CCB, provider #02064202. Continued maintains responsibility for this program and its content. 1 CE Credit(s).
Alcohol & Drug Abuse Certification Board of Georgia
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Missouri Credentialing Board
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New York State Education Department
continued.com LLC is recognized by the New York State Education Department’s State Boards for Social Work, Mental Health Practitioners, and Psychology as an approved provider of continuing education for licensed social workers (#SW-0617), licensed mental health counselors (#MHC-0296), licensed psychoanalysts (#P-0067), licensed marriage and family therapists (#MFT-0127), licensed creative arts therapists (#CAT-0119), and licensed psychologists (#PSY-0228).
Oklahoma Board of Behavioral Health Licensure
Continued is an approved provider by the Oklahoma Board of Behavioral Health Licensure. Continued maintains responsibility for this program and its content. 1 CE Credit(s).
Oklahoma State Board of Licensed Alcohol and Drug Counselors
Continued has been approved as an Education provider for the Oklahoma Board of Licensed Alcohol and Drug Counselors (OBLADC), provider #20250165. Continued maintains responsibility for this program and its content. 1 CE Credit(s).
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