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Professional Communication and Conduct for Early and Mid-Career Educators

View Course Details Please note: exam questions are subject to change.

1.  Which of the following best describes professionalism?
  1. Being good at your job
  2. Having good relationships with everyone in your place of work
  3. Conducting yourself with industry-expected standards of behavior
  4. Something that is not important to your career development
2.  Which of the following is true about written communication?
  1. It is easier than verbal communication
  2. It should include slang familiar to families
  3. It doesn’t have the benefit of non-verbal cues to help get your message across
  4. It is something teachers don’t have to worry about
3.  Which of the following is helpful in developing good relationships with your supervisor?
  1. Observe their communication style and preferences
  2. Batch questions or comments to limit how often you need to interrupt them
  3. Demonstrate your interest in career growth and professional development
  4. All of the above
4.  Which best describes conflict in the workplace?
  1. Unacceptable
  2. Inevitable – what matters is how you handle it
  3. Not your responsibility to fix
  4. Unrelated to how you perform at your job
5.  Which of the following are deal breakers?
  1. Showing up late, taking any time off, asking for a raise
  2. Theft, angry outbursts, unapproved absences
  3. Having conflict with others, needing help from a supervisor or HR
  4. All of the above

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