The more we understand how we communicate, the better we can relate to others. Learn about the styles we predominately use to communicate and understand how others think, in partnership with Region 9 Head Start Association's Training West.
Course created on January 24, 2020
On Demand
Course Type: Video
CEUs/Hours Offered: AK/2.0; AL/2.0; AZ Registry/2.0; CA Registry/2.0; CO/2.0; CT/2.0; DC PDIS/2.0 Building Family And Community Relationships; DE/2.0; FL/2.0; GaPDS-ASO/2.0; HI/2.0; IA Registry/2.0; IACET/0.2; ID Stars/2.0; IL Gateways/2.0 B345755; IN/2.0; KS/2.0; MA/2.0; ME/2.0; MI Registry/2.0; MN Develop/2.0; MOPD/2.0; MSDE/2.0 CKO-157185, Community; NE/2.0; NH/2.0; NJCCIS/2.0; NV Registry/2.0; NY/2.0; OH/2.0; OK Registry/2.0; OR/2.0; PA Keys/2.0; SD/2.0; TX/2.0; UT/2.0; VA/2.0; VT NLCCV/2.0; WA STARS/2.0; WI Registry/2.0; WY Stars/2.0
Learning Outcomes
- After this course, participants will be able to describe guidelines for effective communication.
- After this course, participants will be able to identify four dominant communication styles.
- After this course, participants will be able to describe stylistic differences in the four dominant communication styles for effective communication.
- After this course, participants will be able to explain how to use an "I" message for powerful communication.
Agenda
| 0-15 Minutes | Introduction and Overview of Communication |
| 15-35 Minutes | Guidelines for Effective Communication |
| 35-95 Minutes | Communicating with the Animals - Exercise and Four Dominant Communication Styles |
| 95-105 Minutes | Stylistic Differences in the Four Dominant Communication Styles |
| 105-110 Minutes | "I" Messages |
| 110-120 Minutes | Reflection and Summary |
Reviews
403 ReviewsPresented By
Betsy A. Haas
MA
Betsy Haas is a veteran business professional with over 30 years of experience of a solid, heart-centered focus in strategic transformation, visioning, goal setting, group facilitation, training, leadership development, and motivational speaking both in person and through webinars. This has enabled her to partner with a wide variety of organizations from corporate to non-profit to government. Betsy customizes her approach and practical solutions for empowering individuals, teams, and organizations that meet business criteria and fulfill the human needs of the workforce.
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Sponsor Disclosure: This course is presented in partnership with Region 9 Head Start Association's Training West.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
Full attendance is required, and the times you log in and out will be recorded and documented. If you log in to a live webinar late or if you log out early, you may not be able to earn CEU.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a Continued Early Childhood Education member. Participants must complete the entire course; partial credit is not allowed.
Continued Early Childhood Education is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email accessibility@continued.com. We will review your request and respond in a timely manner.
Visit our Contact us page or give us a call if you have questions.
Arizona Registry
This course is approved by the Arizona Registry. This course is offered for 2 clock hour(s).
California Early Care and Education Workforce Registry
continued is an Approved Training Sponsor with the California Early Care and Education Workforce Registry. This course is offered for 2 clock hour(s).
Washington DC PDIS
continued is a Training Organization approved by the Office of the State Superintendent of Education (OSSE), Division of Early Learning (DEL), authorized to offer select courses. This course meets ongoing child care licensing training requirements in Washington DC. This course is offered for 2 clock hour(s).
Georgia Professional Development System Approved Sponsor Organization
This course is state-approved by the Georgia Department of Early Care and Learning for child care providers. This course is offered for 2 clock hour(s).
Iowa Child Care Provider Training Registry
continued is approved to provide professional development for Iowa DHS child care credit. This course is offered for 2 clock hour(s).
International Association for Continuing Education and Training
continued, LLC,is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.2 CEUs for this program.
IdahoSTARS
continued is an approved training provider for IdahoSTARS. This course is offered for 2 clock hour(s).
Illinois Gateways
continued is an Authorized Entity for the Illinois Gateways Registry, organization number B345755 . This course is offered for 2 clock hour(s).
Michigan Registry
This course is approved by the Michigan Registry. This course is offered for 2 clock hour(s).
Minnesota Center for Professional Development on the Develop Registry
This course is approved by the Minnesota Center for Professional Development on the Develop Registry. This course is offered for 2 clock hour(s).
Missouri Professional Development System
This course has been approved by the Missouri Department of Elementary and Secondary Education's Office of Childhood for child care licensing and MOPD registry credit. This course is offered for 2 clock hour(s).
MSDE Child Care Training
The Maryland State Department of Education - Office of Child Care has approved continued to provide training for regulated child care providers. This course is offered for 2 clock hour(s), CKO-157185, Community Area(s).
New Jersey Workforce Registry
continued is an approved Training Agency with the New Jersey Workforce Registry. This course is offered for 2 clock hour(s).
Nevada Registry
This course has been approved by the Nevada Registry for child care licensing and registry credit. This course is offered for 2 clock hour(s).
Oklahoma Registry
This course is approved by the Oklahoma Registry. This course is offered for 2 clock hour(s).
PA Keys to Professional Development
This course is approved by the PA Keys to Professional Development Registry. This course is offered for 2 clock hour(s).
Vermont Northern Lights
continued is an approved online training organization by Vermonts Northern Lights Career Development Center. This course is offered for 2 clock hour(s).
Washington STARS
continued is approved to provide professional development for Washington STARS training hours. This course is offered for 2 clock hour(s).
The Registry - Wisconsin
This course has been approved by the Wisconsin Registry as registered training for child care licensing credit. This course is offered for 2 clock hour(s).
Wyoming Stars
This course has been approved by Wyoming Stars for child care licensing and registry credit. This course is offered for 2 clock hour(s).