Continued Social Work Phone: 866-419-0818


Exam Preview

What to Know when Supervising Staff & Volunteers

View Course Details Please note: exam questions are subject to change.


1.  Support to staff and volunteers can be offered in the following ways:
  1. During social disasters
  2. During private troubles
  3. For complex cases
  4. All of the above
2.  When conducting supervision, it is important to:
  1. Be subjective
  2. Maintain objectivity
  3. Avoid providing constructive feedback
  4. None of the above
3.  It is essential that supervisors ensure that client information is kept:
  1. Private and confidential
  2. Private and confidential except when disclosure is mandated by law
  3. Out in the open
  4. Discussed in the media
4.  When offering supervision, it is important for the supervisor to:
  1. Consider personality traits of self as the supervisor
  2. Discount the role personality plays
  3. Reflect on personality traits and relevance to work for both the supervisor and supervisee
  4. None of the above
5.  When should supervisors appropriately release confidential information?
  1. When confidentiality no longer applies
  2. Whenever the supervisor decides it is appropriate
  3. When required by a regulatory board for licensure or for disciplinary action
  4. Whenever a colleague requests it
6.  During the initial interview, what should supervisees inform clients about?
  1. That they are under supervision and that their personal information may be shared in a supervisory relationship
  2. That they are under supervision, but will never share information about them or their scenario with their supervisor
  3. That they are not working with a supervisor (even though they are)
  4. That they are working with a supervisor because they doubt their own clinical skills
7.  Which are important considerations for supervision?
  1. Aim or purpose
  2. Frequency
  3. Feedback
  4. All of the above
8.  As it pertains to risk management, supervisors should:
  1. Maintain documentation
  2. Identify potential safety hazards
  3. Ensure the supervisee is meeting or exceeding the standards of practice
  4. All of the above
9.  Which of the following is not best practice when providing supervision?
  1. Utilizing a supervision plan
  2. Providing supervision in a respectful manner
  3. Avoiding guidance on issues that fall outside your area of expertise
  4. Supporting supervisee to document properly
10.  What should supervisors be diligent in avoiding?
  1. Providing constructive feedback
  2. Sharing personal information as this is not the goal of supervision
  3. Meeting for regularly scheduled sessions
  4. Sharing relevant tips on documentation processes

Our site uses cookies to improve your experience. By using our site, you agree to our Privacy Policy.