Exam Preview for 1579: Identity-Based Conflict Resolution: When Con

Identity-Based Conflict Resolution: When Conflict Strikes Our Core

Please note: exam questions are subject to change.

1. “Identity-based conflict” refers to conflict based on: disputes over money or property miscommunication deep-rooted beliefs, biases, and assumptions about the identities of their own group and the other group mental health problems such as schizophrenia, depression, anxiety, and borderline personality disorder
2. When helping people with identity-based conflict, facilitators should: acknowledge inter-group differences rather than minimize or ignore them tell everyone to focus on their common values and just get along use power and persuasion to convince people that there is no such thing as an “in-group” or an “out group” provide participants with individual psychotherapy
3. Which of the following are examples of “mutualized questions”? Who am I? What is important to me? Who are we? What do we want to see happen? What is the purpose of my life? How can I become more patient and calmer?
4. Which of the following situations reflects an identity-based conflict? Two children are arguing about who owns a toy People from Group A think that they are good and Group B is evil, and people from Group B think that they are good and Group A is evil Members of a baseball team are always arguing about who is the best player A person who has a heart attack decides to stop eating meat
5. When using an identity-based approach to help two groups assess the nature of their conflict, a facilitator should ask questions about: their underlying needs and interests how they can share property more fairly who is right and who is wrong each group’s perceptions of themselves
6. In identity-based conflict resolution, a facilitator helps each group to: use their power over the other group divide up their property by splitting everything in half express their anger and rage at themselves re-evaluate perceptions of their own group and the other group
7. In Rothman’s approach to identity-based conflict resolution, a facilitator: meets with the parties one time to help them settle an argument over a specific topic designs an extended interaction between the groups, taking them through a series of stages: antagonism, resonance, invention, and action acts as a judge who listens to the evidence of both groups and determines the best way for the dispute to be settled advocates only for the weaker group and takes away the power of the stronger group
8. In identity-based conflict resolution, what does it mean for one group to “act as a mirror” for the other group? Members of the group can see themselves in a different light because they are seeing themselves (or their reflection) in relation to the other group. Individuals focus on their external appearances and what makes them pretty. The facilitator tells group members what they look like from an outsider’s perspective. Conflict can only be resolved when the guilty group apologizes to the innocent one.
9. In identity-based conflict resolution, facilitators should frame issues in a manner that: suppresses discussion of issues avoids all conflict encourages open discussion of issues enables people to avoid responsibility for making things better
10. In identity-based conflict resolution, the strategy of “building empathy” means: helping everyone speak clearly and concisely helping members of each group have a better understanding of one another focusing on the past focusing on the future