Question
What are the characteristics and influences of the different generations in the workplace?
Answer
There are currently five generations in the workplace, with each group having distinct characteristics shaped by their historical context and experiences. Traditionalists, born between 1928 and 1945, form the smallest group. Many in this generation, despite being over 70 years old, continue to work due to financial necessity or a desire to remain active. They have been deeply influenced by past workplace environments and have shown remarkable loyalty and dedication. However, they were also the most vulnerable to the physical and mental impacts of COVID-19, often struggling during the pandemic. Shaped by the Great Depression and World War II, Traditionalists prioritize teamwork and interpersonal communication skills. They are financially stable due to their conservative saving habits after the postwar economic challenges.
Baby Boomers, born between 1946 and 1964, emerged in two distinct halves: one experiencing the Vietnam War in the 1960s and the other witnessing the political changes of the 1970s. Distrustful of government authorities due to their formative years' political climate, Baby Boomers exhibit unique traits from their era.
Generation X, born between 1965 and 1980, stands out as a progressive and educated generation that embraced technology early on. With a strong sense of independence, Gen Xers were pioneers in using technology for both educational and entertainment purposes.
Millennials, or Gen Y, born between 1981 and 1996, are often misunderstood due to their technology-oriented nature. They thrive in team-driven environments, excel at multitasking, and are known for their adaptability to the digital age.
The youngest generation in the workforce, Generation Z, born between 1997 and 2012, is highly interconnected and tech-savvy. Constantly communicating through online platforms, they have grown up with powerful smartphones that surpass the computing power of older generations' computers. This global perspective is driven by their diverse and widespread social circles, with friends from different countries being a norm for them.
This Ask the Expert is an edited excerpt from the course, Multiple Generations In The Workplace: Effective Communication To Enhance Diversity
Jul 17, 2023, presented by Ingrid Provident, EdD, OTR/L, FAOTA.
