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Person First. Patient Last: Equity vs. Equality in Patient Education

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1.  A principle of fairness, _______________ means to recognize that we do not all start from the same place, and acknowledging and making adjustments to imbalances.
  1. Equality
  2. Equivalent
  3. Equilibrium
  4. Equity
2.  How can we provide an equitable education to our patients?
  1. Avoid assuming based on perception
  2. ‘Read’ the room
  3. Talk to the patient versus interrogating
  4. All of the above
3.  Which of the following can be incorporated into rapport-building with patients?
  1. Use open-ended questions when the conversation lulls and you still need more information
  2. Point out how difficult it can be to understand the patient
  3. Focus on your goals
  4. Invalidate their choices
4.  When communicating, approximately up to ______ % of the messages received are based on delivery, tone, body behavior, and expressions.
  1. 90%
  2. 50%
  3. 20%
  4. 0%
5.  The following is an example of a teaching tool "DO":
  1. Always assume the patient is literate
  2. Teach above or below their level of understanding
  3. Be comfortable saying, “I don’t know”
  4. Assume you know more

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