State Requirement Info
49 courses found
1
/counseling/ceus/course/ethics-and-implicit-bias-in-1589
Ethics and Implicit Bias in Health Care: Exploring the Process of Acknowledging, Accepting, and Addressing Implicit Bias
Behavior health professionals are not immune from implicit bias. This course aims to support medical and behavioral health providers in acknowledging these biases exist, accepting that they can negatively impact/influence care, and addressing the root causes to prevent them from leading to unempathetic care to the people we provide care. It additionally explores ethical considerations for implicit bias.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Ethics and Implicit Bias in Health Care: Exploring the Process of Acknowledging, Accepting, and Addressing Implicit Bias
Behavior health professionals are not immune from implicit bias. This course aims to support medical and behavioral health providers in acknowledging these biases exist, accepting that they can negatively impact/influence care, and addressing the root causes to prevent them from leading to unempathetic care to the people we provide care. It additionally explores ethical considerations for implicit bias.
1589
Online
PT60M
Ethics and Implicit Bias in Health Care: Exploring the Process of Acknowledging, Accepting, and Addressing Implicit Bias
Presented by Susan Holmes-Walker, PhD, RN
Course: #1589Level: Introductory1 Hour
ASWB ACE/1.25 Ethics; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Ethics, Cultural Diversity, CE Broker #20-1173444; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (ICB)/1.0 Counselor II, Preventionist II, CARS II, CODP II, PCGC I, PCGC II, CCJP II, CRSS II, CPRS II, MAATP II, CFPP II, CVSS II; IL (MFT CE Sponsor)/1.0; MI (MCBAP)/1.0 Related, Treatment Ethics; MO (MCB)/1.0; NAADAC/1.0 Counseling Services, Legal Ethical And Professional Development; NASW/1.0 Self-Study, Ethics; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 PR1, C9; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
Behavior health professionals are not immune from implicit bias. This course aims to support medical and behavioral health providers in acknowledging these biases exist, accepting that they can negatively impact/influence care, and addressing the root causes to prevent them from leading to unempathetic care to the people we provide care. It additionally explores ethical considerations for implicit bias.
2
/counseling/ceus/course/infidelity-with-latinos-transgression-or-1728
Infidelity with Latinos: Transgression or Regression
This course addresses the enduring concern of infidelity in couples and families throughout history, with a particular focus on its clinical implications in working with Latinos. It emphasizes the cultural context of assessment and interventions, exploring both traditional and non-traditional approaches, while also delving into challenges such as countertransference, efficacy, and self-care for mental health professionals.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Infidelity with Latinos: Transgression or Regression
This course addresses the enduring concern of infidelity in couples and families throughout history, with a particular focus on its clinical implications in working with Latinos. It emphasizes the cultural context of assessment and interventions, exploring both traditional and non-traditional approaches, while also delving into challenges such as countertransference, efficacy, and self-care for mental health professionals.
1728
Online
PT60M
Infidelity with Latinos: Transgression or Regression
Presented by Sherrie Segovia, PsyD
Course: #1728Level: Intermediate1 Hour
CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Cultural Diversity, Social And Cultural Foundations, Knowledge Of Sociological Factors, CE Broker #20-1166706; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (MFT CE Sponsor)/1.0; MO (MCB)/1.0; NAADAC/1.0 Counseling Services; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 CC, TR1; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
This course addresses the enduring concern of infidelity in couples and families throughout history, with a particular focus on its clinical implications in working with Latinos. It emphasizes the cultural context of assessment and interventions, exploring both traditional and non-traditional approaches, while also delving into challenges such as countertransference, efficacy, and self-care for mental health professionals.
3
/counseling/ceus/course/creating-culturally-responsive-schools-1619
Creating Culturally Responsive Schools
This course familiarizes school helping professionals with the concept of cultural responsiveness. Specifically, participants develop strategies to engage in culturally responsive practice in school-based clinical work while also learning how to support the creation of a building-level climate that affirms and celebrates diverse student identities.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Creating Culturally Responsive Schools
This course familiarizes school helping professionals with the concept of cultural responsiveness. Specifically, participants develop strategies to engage in culturally responsive practice in school-based clinical work while also learning how to support the creation of a building-level climate that affirms and celebrates diverse student identities.
1619
Online
PT61.9998M
Creating Culturally Responsive Schools
Presented by Stephanie Carnes, PhD, MSW, LCSW, LL.M
Course: #1619Level: Intermediate1.03 Hours
ASWB ACE/1.25 Cultural Competence; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Cultural Diversity, Social And Cultural Foundations, Knowledge Of Sociological Factors, CE Broker #20-1163288; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (MFT CE Sponsor)/1.0; MO (MCB)/1.0; NAADAC/1.0 Counseling Services; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 CC, TR1; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
This course familiarizes school helping professionals with the concept of cultural responsiveness. Specifically, participants develop strategies to engage in culturally responsive practice in school-based clinical work while also learning how to support the creation of a building-level climate that affirms and celebrates diverse student identities.
4
/counseling/ceus/course/conducting-gender-affirming-hormone-evaluations-1654
Conducting Gender-Affirming Hormone Evaluations for Adults Using the Informed Consent Model
Gender-affirming care including hormones and surgery are evidence-based treatments that reduce gender dysphoria in transgender and gender non-conforming people, but many face barriers accessing this care. Clinicians need training on appropriately diagnosing gender dysphoria, assessing readiness for hormones per WPATH guidelines, and managing comorbid psychiatric conditions. This course provides comprehensive information and practice guidelines for providing gender-affirming hormone therapy to transgender adults.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Conducting Gender-Affirming Hormone Evaluations for Adults Using the Informed Consent Model
Gender-affirming care including hormones and surgery are evidence-based treatments that reduce gender dysphoria in transgender and gender non-conforming people, but many face barriers accessing this care. Clinicians need training on appropriately diagnosing gender dysphoria, assessing readiness for hormones per WPATH guidelines, and managing comorbid psychiatric conditions. This course provides comprehensive information and practice guidelines for providing gender-affirming hormone therapy to transgender adults.
1654
Online
PT60M
Conducting Gender-Affirming Hormone Evaluations for Adults Using the Informed Consent Model
Presented by Giselle Levin, PsyD
Course: #1654Level: Advanced1 Hour
ASWB ACE/1.25 Cultural Competence; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Cultural Diversity, Social And Cultural Foundations, Diagnosis And Treatment Of Mental Health Disorders, CE Broker #20-1169030; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (MFT CE Sponsor)/1.0; MO (MCB)/1.0; NAADAC/1.0 Clinical Intake And Screening, Clinical Assessment, Counseling Services; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 TR1; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
Gender-affirming care including hormones and surgery are evidence-based treatments that reduce gender dysphoria in transgender and gender non-conforming people, but many face barriers accessing this care. Clinicians need training on appropriately diagnosing gender dysphoria, assessing readiness for hormones per WPATH guidelines, and managing comorbid psychiatric conditions. This course provides comprehensive information and practice guidelines for providing gender-affirming hormone therapy to transgender adults.
5
/counseling/ceus/course/ethics-interpreter-mediated-psychotherapy-gender-1621
Ethics of Interpreter Mediated Psychotherapy in Gender Affirming Care
This course will discuss the ethical and clinical implications of utilizing interpreters when conducting gender-affirming psychotherapy for people whose primary language differs from the clinician, especially when the clinician’s primary language is English. The course assumes that attendees have a basic level of understanding of gender-affirming care for gender and sexual minorities (GSM). The presentation will address cultural and linguistic considerations, as well as recommendations for interprofessional collaboration, delivery of psychotherapy, and institutional-level policies for organizations. There will be brief recommendations for future research discussed, as well.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Ethics of Interpreter Mediated Psychotherapy in Gender Affirming Care
This course will discuss the ethical and clinical implications of utilizing interpreters when conducting gender-affirming psychotherapy for people whose primary language differs from the clinician, especially when the clinician’s primary language is English. The course assumes that attendees have a basic level of understanding of gender-affirming care for gender and sexual minorities (GSM). The presentation will address cultural and linguistic considerations, as well as recommendations for interprofessional collaboration, delivery of psychotherapy, and institutional-level policies for organizations. There will be brief recommendations for future research discussed, as well.
1621
Online
PT120M
Ethics of Interpreter Mediated Psychotherapy in Gender Affirming Care
Presented by Mandy Simmons, PsyD
Course: #1621Level: Intermediate2 Hours
ASWB ACE/2.25 Ethics; CA (CAADE)/2.0; CA (CADTP)/2.0; CA (CCAPP-EI)/2.0; CE Broker/2.0 Ethics, Cultural Diversity, Social And Cultural Foundations, CE Broker #20-1163560; CE Hours/2.0; CT (CCB)/2.0; GA (ADACBGA)/2.0; IACET/0.2; IL (MFT CE Sponsor)/2.0; MO (MCB)/2.0; NAADAC/2.0 Counseling Services, Legal Ethical And Professional Development; NBCC CE Hours/2.0; NY-Contact Hours/2.0 Self-Study; OH (OCDP)/2.0 CC, C9; OK (LPC/LMFT)/2.0; OK (OBLADC)/2.0
This course will discuss the ethical and clinical implications of utilizing interpreters when conducting gender-affirming psychotherapy for people whose primary language differs from the clinician, especially when the clinician’s primary language is English. The course assumes that attendees have a basic level of understanding of gender-affirming care for gender and sexual minorities (GSM). The presentation will address cultural and linguistic considerations, as well as recommendations for interprofessional collaboration, delivery of psychotherapy, and institutional-level policies for organizations. There will be brief recommendations for future research discussed, as well.
6
/counseling/ceus/course/adapting-evidence-based-practices-for-1835
Adapting Evidence-Based Practices for Transgender Patients: Current Literature, Ethical Considerations, and Future Directions
This course highlights the need for an increasing focus on evidence-based practices (EBPs) in psychological treatment, emphasizing their effectiveness and empirical basis. It also addresses the need to adapt EBPs for transgender and gender-diverse (TGD) patients to ensure ethical and effective care, identifying adapted EBPs and their application to common issues faced by TGD individuals.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Adapting Evidence-Based Practices for Transgender Patients: Current Literature, Ethical Considerations, and Future Directions
This course highlights the need for an increasing focus on evidence-based practices (EBPs) in psychological treatment, emphasizing their effectiveness and empirical basis. It also addresses the need to adapt EBPs for transgender and gender-diverse (TGD) patients to ensure ethical and effective care, identifying adapted EBPs and their application to common issues faced by TGD individuals.
1835
Online
PT60M
Adapting Evidence-Based Practices for Transgender Patients: Current Literature, Ethical Considerations, and Future Directions
Presented by Giselle Levin, PsyD
Course: #1835Level: Intermediate1 Hour
ASWB ACE/1.0 Ethics; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Ethics, Social And Cultural Foundations, Knowledge Of Sociological Factors, Diagnosis And Treatment Of Mental Health Disorders, CE Broker #20-1163546; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (MFT CE Sponsor)/1.0; MO (MCB)/1.0; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 CC, C9; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
This course highlights the need for an increasing focus on evidence-based practices (EBPs) in psychological treatment, emphasizing their effectiveness and empirical basis. It also addresses the need to adapt EBPs for transgender and gender-diverse (TGD) patients to ensure ethical and effective care, identifying adapted EBPs and their application to common issues faced by TGD individuals.
7
/counseling/ceus/course/cultural-competency-in-behavioral-health-1526
Cultural Competency in Behavioral Health
In this course, the concept of cultural competency will be introduced as it applies to behavioral health fields, including the role of cultural humility in culturally responsive care. An overview of sources of health disparities are discussed as they relate to cultural competency. Evidenced-based approaches are presented that may enhance the effectiveness of mental health interventions, in addition to specific policy recommendations for future education and research.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Cultural Competency in Behavioral Health
In this course, the concept of cultural competency will be introduced as it applies to behavioral health fields, including the role of cultural humility in culturally responsive care. An overview of sources of health disparities are discussed as they relate to cultural competency. Evidenced-based approaches are presented that may enhance the effectiveness of mental health interventions, in addition to specific policy recommendations for future education and research.
1526
Online
PT60M
Cultural Competency in Behavioral Health
Presented by Sophie Nathenson, PhD
Course: #1526Level: Introductory1 Hour
ASWB ACE/1.25 Cultural Competence; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Cultural Diversity, Social And Cultural Foundations, Knowledge Of Sociological Factors, CE Broker #20-1119694; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (ICB)/1.0 Counselor II, Preventionist II, CARS II, CODP I, CODP II, PCGC II, CCJP II, CRSS I, CRSS II, CPRS I, CPRS II, MAATP II, CFPP II, CVSS II; IL (MFT CE Sponsor)/1.0; MI (MCBAP)/1.0 Related; MO (MCB)/1.0; NAADAC/1.0 Counseling Services; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 CC, C2; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
In this course, the concept of cultural competency will be introduced as it applies to behavioral health fields, including the role of cultural humility in culturally responsive care. An overview of sources of health disparities are discussed as they relate to cultural competency. Evidenced-based approaches are presented that may enhance the effectiveness of mental health interventions, in addition to specific policy recommendations for future education and research.
8
/counseling/ceus/course/fundamentals-ethical-considerations-lgbt-populations-1530
Fundamentals and Ethical Considerations of Clinical Practice with LGBT Populations: Assessment and Therapy Guidelines
Effective clinical practice with LGBT populations requires a basic understanding of LGBT concepts and terms, presenting problems, and evidence-based interventions. This workshop describes the fundamentals for assessment and therapy with LGBT patients through a discussion of best practices, language use guidelines, and ethical considerations. The workshop explores the concepts of sex, sexuality, and gender and defines common terms used to describe LGBT identities. Health disparities, co-occurring mental health problems, and presenting clinical concerns among LGBT populations are explored through the lens of Minority Stress Theory. Finally, ethical considerations for confidentiality, informed consent, and evidence-based therapy practice are discussed.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Fundamentals and Ethical Considerations of Clinical Practice with LGBT Populations: Assessment and Therapy Guidelines
Effective clinical practice with LGBT populations requires a basic understanding of LGBT concepts and terms, presenting problems, and evidence-based interventions. This workshop describes the fundamentals for assessment and therapy with LGBT patients through a discussion of best practices, language use guidelines, and ethical considerations. The workshop explores the concepts of sex, sexuality, and gender and defines common terms used to describe LGBT identities. Health disparities, co-occurring mental health problems, and presenting clinical concerns among LGBT populations are explored through the lens of Minority Stress Theory. Finally, ethical considerations for confidentiality, informed consent, and evidence-based therapy practice are discussed.
1530
Online
PT60M
Fundamentals and Ethical Considerations of Clinical Practice with LGBT Populations: Assessment and Therapy Guidelines
Presented by Giselle Levin, PsyD
Course: #1530Level: Introductory1 Hour
ASWB ACE/1.0 Cultural Competence; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Ethics, Cultural Diversity, Diagnosis And Treatment Of Mental Health Disorders, CE Broker #20-1119776; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (MFT CE Sponsor)/1.0; MO (MCB)/1.0; NAADAC/1.0 Counseling Services, Legal Ethical And Professional Development, Clinical Intake And Screening, Clinical Assessment, Treatment Plan; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 CC, C9; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
Effective clinical practice with LGBT populations requires a basic understanding of LGBT concepts and terms, presenting problems, and evidence-based interventions. This workshop describes the fundamentals for assessment and therapy with LGBT patients through a discussion of best practices, language use guidelines, and ethical considerations. The workshop explores the concepts of sex, sexuality, and gender and defines common terms used to describe LGBT identities. Health disparities, co-occurring mental health problems, and presenting clinical concerns among LGBT populations are explored through the lens of Minority Stress Theory. Finally, ethical considerations for confidentiality, informed consent, and evidence-based therapy practice are discussed.
9
/counseling/ceus/course/cultural-competency-latina-immigrant-model-1055
Cultural Competency: Latina Immigrant Model of Non-Traditional Approaches to PMADS
According to recent research and statistics, Perinatal Mood and Anxiety Disorders (PMAD)s are highly prominent in the Latina immigrant community. Furthermore, it has been extremely difficult to identify PMADs and to offer traditional treatment protocols and interventions. Many cultural norms and socio-political and economic barriers influence the recognition of PMADs and access to services. This presentation will review various cultural beliefs and social barriers that prevent identification and treatment. Additionally, there will be a discussion about potentially effective and non-traditional approaches to working with vulnerable Latina clients. Finally, a proposal of culturally responsive models will be provided as a therapeutic framework.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
Cultural Competency: Latina Immigrant Model of Non-Traditional Approaches to PMADS
According to recent research and statistics, Perinatal Mood and Anxiety Disorders (PMAD)s are highly prominent in the Latina immigrant community. Furthermore, it has been extremely difficult to identify PMADs and to offer traditional treatment protocols and interventions. Many cultural norms and socio-political and economic barriers influence the recognition of PMADs and access to services. This presentation will review various cultural beliefs and social barriers that prevent identification and treatment. Additionally, there will be a discussion about potentially effective and non-traditional approaches to working with vulnerable Latina clients. Finally, a proposal of culturally responsive models will be provided as a therapeutic framework.
1055
Online
PT60M
Cultural Competency: Latina Immigrant Model of Non-Traditional Approaches to PMADS
Presented by Sherrie Segovia, PsyD
Course: #1055Level: Intermediate1 Hour
CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Cultural Diversity, Social And Cultural Foundations, Knowledge Of Sociological Factors, CE Broker #20-1100038; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (ICB)/1.0 Counselor II, Preventionist II, CARS II, CODP I, CODP II, PCGC II, CCJP II, CRSS I, CRSS II, CPRS I, CPRS II, MAATP II, CFPP II, CVSS II; IL (MFT CE Sponsor)/1.0; MO (MCB)/1.0; NAADAC/1.0 Clinical Intake And Screening, Counseling Services; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 CC; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
According to recent research and statistics, Perinatal Mood and Anxiety Disorders (PMAD)s are highly prominent in the Latina immigrant community. Furthermore, it has been extremely difficult to identify PMADs and to offer traditional treatment protocols and interventions. Many cultural norms and socio-political and economic barriers influence the recognition of PMADs and access to services. This presentation will review various cultural beliefs and social barriers that prevent identification and treatment. Additionally, there will be a discussion about potentially effective and non-traditional approaches to working with vulnerable Latina clients. Finally, a proposal of culturally responsive models will be provided as a therapeutic framework.
10
/counseling/ceus/course/how-to-diffuse-difficult-conversations-1040
How to Diffuse Difficult Conversations
At times, communication can cause bumps in the road in any setting, especially when working on diverse and/or interdisciplinary teams. This course explores how to diffuse difficult conversations when there are many standpoints present and what to do to turn a difficult conversation into a positive experience. It will additionally explore how to repair a conversation when your intentions do not go as planned.
auditory, textual, visual
99
USD
Subscription
Unlimited COURSE Access for $99/year
OnlineOnly
Continued Counseling
www.continued.com/counseling
How to Diffuse Difficult Conversations
At times, communication can cause bumps in the road in any setting, especially when working on diverse and/or interdisciplinary teams. This course explores how to diffuse difficult conversations when there are many standpoints present and what to do to turn a difficult conversation into a positive experience. It will additionally explore how to repair a conversation when your intentions do not go as planned.
1040
Online
PT60M
How to Diffuse Difficult Conversations
Course: #1040Level: Intermediate1 Hour
ASWB ACE/1.25 General; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Counseling Techniques, Verbal Communication, Industrial-Organizational Psychology, CE Broker #20-1099034; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; IL (MFT CE Sponsor)/1.0; MO (MCB)/1.0; NAADAC/1.0 Counseling Services, Legal Ethical And Professional Development; NBCC CE Hours/1.0; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 P3, TR1; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0
At times, communication can cause bumps in the road in any setting, especially when working on diverse and/or interdisciplinary teams. This course explores how to diffuse difficult conversations when there are many standpoints present and what to do to turn a difficult conversation into a positive experience. It will additionally explore how to repair a conversation when your intentions do not go as planned.