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Effective Conflict Management Between Multidisciplinary Teams

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1.  Which is NOT one of the 3 main causes of healthcare conflict?
  1. Territory
  2. Technique
  3. Transition
  4. Tone
2.  Which is an effective territory resolution strategy?
  1. Be aware of schedules
  2. Be aware of systems
  3. Be an active member of the team
  4. All of the above
3.  Which is NOT an effective technique resolution strategy?
  1. Be proficient and efficient at what you do
  2. Be persistent in attempts to convince others to do things your way
  3. Be able to articulate the why of what you do
  4. Seek understanding of others’ roles and responsibilities
4.  Which is NOT a leadership and conflict resolution style?
  1. Passionate
  2. Aggressive
  3. Passive
  4. Assertive
5.  Which is an example of a soft skill?
  1. Communication
  2. Team Work
  3. Time Management
  4. All of the above