This course will present concrete, specific therapeutic strategies for managing complex patients and their families. This may include patients who are non-adherent to medical recommendations, have significant medical complexity, and/or other multicultural/diversity issues.
Course created on November 3, 2020
Course Type: Video
CE/CEU Offered: AK/1.0; AL/1.0; AR/1.0; ASWB ACE/1.0 Clinical; AZ/1.0; CA/1.0; CE Broker/1.0 General (FL), Continuing Education (OH), Continuing Education By A Non Social Worker (SC), Category I Social Work (WV), CE Broker #20-796266; CO/1.0; CT/1.0; DC/1.0; DE/1.0; FL/1.0; GA/1.0; HI/1.0; IA/1.0; IACET/0.1; ID/1.0; IL/1.0; IN/1.0; KS/1.0; KY/1.0; LA/1.0; MA/1.0; MD/1.0; ME/1.0; MI/1.0; MN/1.0; MO/1.0; MS/1.0; MT/1.0; NC/1.0; ND/1.0; NE/1.0; NH/1.0; NJ (ASWB ACE)/1.0; NM/1.0; NV/1.0; NY-Contact Hours/1.0 Self-Study; OH/1.0; OK/1.0; OR/1.0; PA/1.0; RI/1.0; SC/1.0; SD/1.0; TN/1.0; TX/1.0; UT/1.0; VA/1.0; VT/1.0; WA/1.0; WI/1.0; WV/1.0; WY/1.0
- After this course, participants will be able to identify specific strategies for improving communication with patients.
- After this course, participants will be able to recognize the potential impact of multicultural factors on patient and provider experience.
- After this course, participants will be able to describe specific case examples/situations that highlight effective communication techniques.
|5-20 Minutes||General strategies to use with all patients|
|20-30 Minutes||Role of multicultural identity|
|30-55 Minutes||Case examples|
|55-60 Minutes||Summary, Q & A|
PhD, MS LCP
Dr. Michael Hoffman completed his Ph.D. through the University of Miami Clinical Psychology program and his pediatric psychology residency and fellowship through Nemours/AI duPont Hospital for Children. Currently, Dr. Hoffman is a Pediatric Psychologist at Nemours/AI duPont Hospital for Children with a specialization in working with children with hearing loss. His research and clinical work centers on integrating psychological services into multidisciplinary clinics, including the Audiology, ENT, and cleft palate/craniofacial services, to improve quality of life in children and adolescents with medical complexity.
Sponsor Disclosure: This Course is presented by continued Social Work.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
Login and logout times will be recorded and documented.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a Continued Social Work member. Participants must complete the entire course; partial credit is not allowed.
Continued Social Work is committed to ensuring accessibility to the widest possible audience. We are continually improving the user experience for everyone. If you have questions, requests, or would like to report an accessibility-related issue, please email firstname.lastname@example.org. We will review your request and respond in a timely manner.
Visit our Contact us page or give us a call if you have questions.
Association of Social Work Boards ACE Provider
Continued Social Work, provider #1742, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Continued Social Work maintains responsibility for this course. ACE provider approval period: 03/27/2021 – 03/27/2024. Social workers completing this course receive 1.0 clinical continuing education credits.
Continued Social Work is an approved provider for CE Broker, provider #50-29950. This course is offered for 1.0 hours, General (FL), Continuing Education (OH), Continuing Education by a Non Social Worker (SC), Category I Social Work (WV) category/categories. If you are a licensed social worker in Florida, Ohio, South Carolina, or West Virginia, CE Broker may be of interest to you.
International Association for Continuing Education and Training
Continued, LLC, is accredited by the International Association for Continuing Education and Training (IACET). Continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, Continued is authorized to issue the IACET CEU. Continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
New Jersey Social Workers - Individual Course Approval
Therapeutic Strategies for Counseling Complex Patients within a Pediatric Hospital Setting, course number 3616, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Continued Social Work as an individual course. Individual courses, not providers, are approved at the course level. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. ACE course approval period: 05/27/2021-05/27/2023. Social workers completing this course receive 1.0 Clinical continuing education credits.
New York State Education Department
continued.com LLC (Continued Social Work) is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0617.
We recognize that state CE requirements are constantly changing. If you have any questions regarding our courses and your state requirements, please contact us at 866-419-0818 or contact Customer Service.