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What Steps Should Clinicians Follow When Working Through an Ethical Dilemma?

Published on Sep 1, 2026
This is an edited excerpt from the following course: Ethical Integrity in Mental Health: A Framework for Proactive Decision-Making

Question

What steps should clinicians follow when working through an ethical dilemma?

Answer

A structured six-step model can help clinicians navigate ethical challenges with greater confidence and consistency. The process begins by identifying when a situation constitutes an ethical dilemma, which involves introspection about personal biases and prioritizing self-care before proceeding, since a dysregulated clinician is not well-positioned to make sound decisions. 

The second step involves carefully reviewing all relevant aspirational principles and specific guidelines within one's professional ethical code, while the third step requires considering applicable local, state, and federal laws, often through consultation with legal counsel rather than independent research.

The fourth step is identifying every stakeholder who may be affected by the outcome, typically a broader group than initially assumed, potentially including the client, family members, colleagues, other clients, and institutional partners. 

The fifth step involves generating a comprehensive list of possible courses of action, including a decisional balance that weighs the benefits and challenges of each option, with particular attention to how anticipated problems might be addressed. 

Finally, the sixth step requires monitoring the outcome of the decision and determining whether additional consultation or a different course of action becomes necessary over time. Throughout all six steps, consultation and thorough documentation remain the two most consistently recommended safeguards.

  • Rachel Singer

    PhD

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